Your questions answered

Common questions

Our service area is the Raleigh-Durham-Chapel Hill area of North Carolina. Contact us for additional delivery and pick up information.

Our moving boxes are 27” long x 17” wide x 12″ deep. No assembly is needed.

The right package depends on your home size. The Grab & Go Package is ideal for one- to two-bedroom homes, the Essentials Package suits two- to three-bedroom homes, and the Ultimate Package is best for three or more bedrooms.

A GreenBox Rentals associate will work with you to coordinate drop-off and pick-up times that accommodate your schedule. We prefer at least 48 hours prior notice.

Yes, someone must be there to sign for the moving boxes. The signatory must be 18 years or older.

We only rent the moving supplies. We do have local partners that can help facilitate moving services.

Payment is required upfront and before drop-off of the moving supplies. An invoice will be provided and we accept all major credit cards.

We require 48 hour cancellation notice from the scheduled drop-off time. 

We understand there can be delays or unexpected disruptions when moving. You can extend your rentals for an additional weekly rate.